Loom & Soften Support
Here for your home
Have questions about fabric weight, drape, or washing? Our dedicated team is here to help you layer with confidence.
Get in touch
Let's soften the room
Fill out the form below. Our small team typically responds within one business day to help with your space.
Common Questions
Care and policies
30-Day Returns
Easy Washing
Sizing Advice
We want you to love the feel of your space. If a texture or color isn't the perfect fit, return it hassle-free within 30 days.
No dry-cleaning required. Our sherpa throws, ruffled bed skirts, and curtains are designed to wash easily and maintain their lived-in loft.
Unsure about rod pocket curtain lengths or outdoor sham sizes? Send us your measurements and we will guide you.